Frequently asked questions

No. The Pro trial lasts 30 days and doesn’t ask for a card. With no card on file, nothing is charged automatically when the trial ends.

No. Free has no time limit: use it as long as you like, within the plan’s limits.

That’s 2 quotes sent per month (unlimited drafts), up to 3 active clients and 1 PDF per quote. The portal and emails show “Made with Control”.

It counts when you send the quote link to your client. Drafts don’t count: create as many as you want and send 2 per month.

On Free, each quote has 1 PDF, with no new versions or other attachments. On Pro, versions and attachments are unlimited.

Unlimited quotes and clients, unlimited versions and attachments, automatic reminders and follow-ups, team and permissions, XLSX export and accountant report, and your logo and colors, without our brand.

R$ 19.90 per month, or R$ 199 per year (2 months free compared to monthly). Prices are in Brazilian reais.

Yes. There’s no lock-in and no fee. When you cancel, the account goes back to Free, with its limits, and nothing is deleted.

It stays: when you cancel, the account goes back to Free, with its limits, and nothing is deleted.

If you want to leave for good, you can ask for a copy of your data and for your account to be deleted.

You choose: subscribe to Pro or stay on Free. Since the trial doesn’t ask for a card, nothing is charged unless you decide.

Yes. Control charges in Brazilian reais (R$), including for people who use the site in English.

No. They open the link, see the quote and accept it on their phone or computer, without signing up.

Each link carries a long random code, made not to be guessed. Whoever has the link sees only that quote.

In our database, we keep only a scrambled version (a hash) of the code, never the link as text.

On Free, up to 3 active clients at a time. On Pro, unlimited.

On Pro, yes. You invite people and choose which clients each one can see. On Free, the account is for the owner only.

On Pro, the portal and emails use your logo and colors, without our brand. On Free, they show “Made with Control”.

The database and files (such as PDFs) are kept in Brazil, on Google Cloud in São Paulo.

Sign-in uses Google’s Firebase Authentication, and emails go out through Resend, an email delivery service; these two may process data outside Brazil. Everything travels over HTTPS and is encrypted at rest.

No. Google’s Firebase Authentication keeps it; Control doesn’t store your password.

Yes, with a six-digit code from an authenticator app on your phone. It’s available to everyone and recommended for admins.

If you’re on the team or a client, the account admin removes the old code, you sign in with your password and set up a new one. If you’re the admin, get in touch with support.

Yes. A copy of the database every day, with the last seven days kept, and restoring has been tested end to end.

Yes. On Pro, you export quotes and payments to XLSX right in the app. On any plan, you can ask for a copy of your data or for your account to be deleted.

To ask, write from your account’s email to privacidade@harpialab.com (example address in this preview).

LGPD is Brazil’s data protection law. We process the data the service needs to work (account, clients, quotes and files, payments, and technical access records such as IP addresses and logs for up to 30 days). Your data is yours, and you can ask for an export or deletion whenever you want.

To improve the product, we also process usage data (pages viewed and actions, without names, email addresses or quote contents); on the websites, only with your permission. The details are in the Privacy Policy.

By email, at suporte@harpialab.com (example address in this preview). Support is in Portuguese.

Write to seguranca@harpialab.com (example address in this preview) with what you found and how to reproduce it. Thanks for reporting it carefully.